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Contact & FAQ
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Frequently Asked Questions
- How fresh is the coffee when it ships?
- We roast in small batches and aim to ship within 1–3 days of roasting. Most orders go out within a week of being placed.
- Do you offer subscriptions?
- Not yet — recurring subscriptions are on our roadmap. Sign up to our list or check back soon.
- What shipping carriers do you use?
- We purchase shipping labels automatically through Shippo, so you'll typically see USPS or UPS depending on package weight and destination.
- Can I change or cancel my order?
- Reach out as soon as possible using the form below. If your order hasn't been roasted or shipped yet, we're happy to help.
- Do you ship internationally?
- Currently we ship within the United States only.